The Centre for Service Research combines the expertise of all the service-related disciplines in Manchester Business School with business partnerships in order to develop a shared understanding of goals and opportunities for research, education, and practice. We are pioneering world-class multidisciplinary activities in this new and exciting field.
The Centre for Service Research investigates the creation of innovative services as a result of fruitful interactions between the areas of technology, organisations and people. Our academics are specialists in each of these three areas, and work together in multi-disciplinary teams, focusing on three key research themes:
- Service Design
- Service Innovation
- Service Networks and Relationships
You can find out more about our expertise.
The Centre is an ideal location for doctoral research, or Masters programmes:
We also offer education and training opportunities as part of the Manchester Business School MBA programme, and specialist short courses.
The Centre is helping private and public organisations, groups and individuals to learn, change, develop and innovate in the service economy.